Facebook U.K. boss Steve Hatch said Tuesday “when there’s hate in the world there will also be hate on Facebook” as companies continue to boycott the platform due to ongoing hate speech concerns. Patagonia, Ford, Adidas, HP, Coca-Cola, Unilever and Starbucks are just some of the companies that have joined the Stop Hate for Profit campaign and pulled their advertising from Facebook. The campaign argues that Facebook isn’t doing enough to remove divisive, racist and hateful content.
“We have been working in this area for many years and we’re actually investing millions in teams and systems to improve,” he told BBC Radio 4′s “Today” show. “If we look at particularly the area of hate speech … our systems now detect and remove 90% automatically. Now that’s not perfect but we do know that’s up from 23% a couple of years ago.”
“There are 3 billion people around the world that use our platforms … tens of billions of messages and posts are exchanged,” said Hatch. “Now of course there is a small minority of those that are hateful and that’s because as much as we do our very best — and there’s always more that we can do and we will do — but when there’s hate in the world there will also be hate on Facebook.” Despite the admission, Hatch added there is “no tolerance on our platform for hate speech.”
Source: CNBC